Privacy

What we collect

We collect the information necessary to process and ship your order, including your name, shipping address, billing address, email address, phone number, and payment confirmation details. We also collect account credentials if you choose to create an account. We do not collect health, medical, or biometric information.

How we use your information

Your information is used to fulfil orders, communicate order updates, provide customer support, and maintain your account. With your consent, we may also send restock alerts, promotional updates, and exclusive offers. You can unsubscribe from marketing communications at any time.

Analytics and advertising measurement

We use the Meta Pixel to measure activity on our site for ad measurement and optimization. The pixel records page views, add-to-cart events, checkout starts, and purchases. For purchase events this includes order value and currency, product names, and quantities. We do not send health information, payment card details, or personally identifying contact details to Meta. You can opt out of Meta's tracking through your browser or device ad settings, or via the platform's own controls.

Payments

Card details are handled entirely by our secure payment processors. YouSurper™ never stores full card numbers, CVV codes, or magnetic stripe data on our servers.

Sharing and disclosure

We do not sell your personal information. We share data only with trusted service providers needed to operate our business, such as payment processors, shipping carriers, and email platforms. We may also disclose information when required by law or to protect our rights and safety.

Retention

We retain order and account records for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Marketing preferences are retained until you opt out.

Security

We use industry-standard security measures, including encryption in transit and access controls, to protect your data. No online transmission or storage system is completely secure, and we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of your personal data, or object to certain processing, by emailing hello@yousurper.com. We will respond to valid requests within a reasonable timeframe.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be posted on this page with an effective date. Continued use of the site after changes constitutes acceptance of the revised policy.

Contact

Questions about this Privacy Policy can be sent to hello@yousurper.com.